add7 Terms and Conditions

add7 is an online betting and casino platform operated for users in Bangladesh. By accessing the website add7.cam or using any of its services, you confirm that you have fully read, understood, and agreed to these terms and conditions.

These terms are written in Bengali and have been prepared specifically for users in Bangladesh. add7 reserves the right to amend these terms at any time, and any changes will take effect from the moment they are published on the website.

These terms and conditions, together with the add7 Privacy Policy and Responsible Gaming Policy, form a complete legal agreement. It is essential to read and understand all of these documents together.

2.1 Age and Eligibility Requirements

To register on add7 and use any of its services, you must meet the following requirements:

• You must be at least 21 years of age (for users aged 21 and above only).
• Online gaming or betting is not prohibited by law in the country or region where you reside.
• You are agreeing to these terms of your own free will and with sound judgment.
• You have not previously held an account on add7 that was cancelled or suspended.

2.2 Registration Process

You must provide accurate and complete personal information at the time of registration. Providing false or misleading information is a violation of these terms and may result in immediate account cancellation.

• Each person may open only one account.
• Multiple accounts from the same household or the same IP address are not permitted.
• add7 may request documents for identity verification (KYC) at any time.
• A national identity card, passport, or driving licence may be required for verification.

2.3 Account Verification

add7 may request additional verification documents at any time as part of the Know Your Customer (KYC) process. Failure to provide these documents may result in withdrawal processing being delayed or suspended.

You are solely responsible for maintaining the security of your add7 account. Please follow the guidelines below to stay safe:

• Use a strong password that you do not use anywhere else.
• Do not share your login credentials with anyone.
• Always log out from public devices or computers after logging in.
• If you notice any suspicious activity, notify the add7 support team immediately.

add7 will not be held responsible for any loss resulting from a third party accessing your account. Transferring or selling your account to another person is strictly prohibited.

4.1 Deposit Rules

Funds can be deposited on add7 using the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

The minimum deposit amount is ৳200 for each method. While there is no fixed upper limit on deposit amounts, larger transactions may require additional verification.

Deposits must be made from a payment account registered in your own name. Deposits made through third parties are strictly prohibited.

4.2 Withdrawal Rules

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 5–30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• The required wagering conditions must be met before bonus funds can be withdrawn.
• Withdrawals may be held until full KYC verification is completed.

4.3 Anti-Money Laundering

add7 actively works to prevent money laundering. In cases of suspicious transactions or activity, add7 reserves the right to notify the relevant authorities. All users must conduct transactions honestly and using their own funds.

5.1 Welcome Bonus

add7 offers a special welcome bonus for new members. A bonus of up to 200% on the first deposit, up to ৳15,000, is provided. The following conditions must be met to receive this bonus and to withdraw bonus funds:

• No withdrawals may be made before the bonus is activated.
• Wagering requirement: the bonus amount must be wagered 25 times (25x).
• The bonus may only be used on eligible games.
• Wagering must be completed within a set time period from the date the bonus is received.
• If the wagering requirement is not met, the bonus and any associated winnings will be forfeited.

5.2 General Terms for Promotional Offers

The following general terms apply to all promotional offers:

• Each promotional offer may have its own specific terms.
• add7 reserves the right to modify or cancel any promotional offer at any time.
• If bonus abuse or fraud is suspected, the account may be suspended.
• The welcome bonus is issued only once per person, household, or IP address.

5.3 VIP Program

The add7 VIP program has five tiers, and you can advance to higher tiers through regular play:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.6%
• Gold: Weekly cashback up to 0.9%
• Platinum: Weekly cashback up to 1.2%
• Diamond: Weekly cashback up to 1.5%

Full details on the conditions for changing VIP tiers and cashback payment are published separately on the add7 platform.

The following rules apply at all times when participating in betting and casino games on the add7 platform:

• The results of all bets and games are final and cannot be changed.
• If an incorrect result is displayed due to a technical error, add7 reserves the right to determine the correct result.
• In the event of a conflict between the rules of a game provider and the rules of add7, the rules of add7 will take precedence.
• For cricket, football, table tennis, and other sports betting, bets placed before a match begins are valid.
• Specific terms and conditions may apply to live betting.

add7 reserves the right to investigate any unusual betting patterns and to delay or decline payment where necessary.

The following activities are strictly prohibited on the add7 platform and may result in immediate account cancellation and forfeiture of funds:

• Any form of fraud or manipulation.
• Placing bets using software bots or automated tools.
• Creating multiple accounts to take advantage of bonuses.
• Attempting to hack or manipulate gaming software.
• Money laundering or conducting transactions using illegal funds.
• Stealing another user's information or gaining unauthorised access to their account.
• Exploiting platform vulnerabilities or technical errors.
• Operating an account using false or misleading information.

add7 will not be held liable for any loss arising from the following circumstances:

• Any loss caused by the user's device or internet connection.
• Loss resulting from unexpected server downtime or technical issues.
• Transaction delays caused by service disruptions from third-party payment providers.
• Natural disasters, pandemics, or other circumstances beyond our control.
• Loss resulting from a user's lack of knowledge or carelessness.

add7 always strives to provide a safe, stable, and fair platform, and uses SSL encryption and advanced security measures.

add7 treats the privacy of users' personal information as a top priority. Please read our Privacy Policy to learn more about how your information is collected, stored, and used.

In brief, add7 uses your information:

• Solely for the purpose of providing services and verifying identity.
• Does not sell or rent to third parties.
• Keeps information protected with industry-standard encryption and security measures.
• May disclose to authorities in cases of legal obligation.

add7 believes that gaming is a form of entertainment and should be enjoyed responsibly. We are mindful of our users' mental well-being and financial protection.

For responsible gaming, add7 provides the following features:

• Setting personal limits (deposit limits, betting limits).
• Option to take an account break for a set period of time.
• Self-exclusion option.
• Links to information and support related to gaming addiction.

To learn more about responsible gaming, visit our Responsible Gaming page. Gaming carries the risk of addiction — always stay within your financial limits and play for fun.

11.1 Account Closure by add7

add7 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Fraudulent or illegal activity.
• Failure to complete KYC verification or providing false information.
• Prolonged inactivity of the account.
• Regulatory or legal reasons.

In the event of account closure, if there is no breach of terms and conditions, any valid funds remaining in the balance will be returned.

11.2 Account Closure by the User

You may request closure of your account at any time via our live chat or email. Before closing your account, please ensure that any funds remaining in your balance have been withdrawn.

add7 reserves the right to modify these terms and conditions at any time. A notice will be provided on the website before any changes take effect.

Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms. It is therefore advisable to check this page regularly.

If any change is not acceptable to you, you may request to close your account.

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: [email protected]
• 24/7 Bengali Live Chat Support — available directly on the add7 platform

Our support team is ready to assist in Bengali seven days a week, twenty-four hours a day. Feel free to reach out for help with anything.