For ages 21+

add7 Responsible Gaming — Your safety is our priority

add7 believes that gaming should be a source of enjoyment. That is why we are committed to ensuring a safe, informed and responsible gaming environment for all members.

What is our commitment?

add7 is a reliable and safe online betting and casino platform for players in Bangladesh. We understand that online gaming is a healthy form of entertainment for many, but it may not be risk-free for everyone. For some people, gambling can become a problem — one that can harm their personal life, relationships and financial situation.

That is why add7 always places responsible gaming at the highest priority. Our platform has tools and features that help you manage your gaming habits. If you ever feel that gaming is having a negative impact on your life, our support team is always here for you.

add7 is only for individuals aged 21 and above. Minors opening an account or playing any game is strictly prohibited.

Is gaming becoming a problem?

Remember — gaming is for entertainment, not a way to solve problems. If you experience any of the following feelings, seek help:

  • A tendency to keep playing in order to recover lost money
  • Spending more time on gaming than on family or work
  • A feeling of being unable to stop gaming
  • Lying or hiding things about gaming

add7's Safety Tools

Deposit Limit Setting

You can set your own limit on how much you can deposit per day, per week or per month. This helps you enjoy gaming within your budget and prevents overspending. Reducing a limit takes effect immediately.

Time-Out Feature

If you feel you need a break, you can place a time-out on your account for anywhere from 24 hours to 30 days. During this period you will not be able to play any games or make deposits.

Self-Exclusion

If you want to take a long-term break from gaming, self-exclusion gives you the option to close your account from 6 months up to permanently. Once this step is activated, it cannot easily be reversed.

Gaming History Review

You can view your complete betting and gaming history from your account at any time. This is an effective tool for understanding your own gaming patterns and making decisions with full transparency.

24/7 Bangla Support

Our support team is ready to listen via live chat in Bengali, 24 hours a day, 7 days a week. If you ever feel like talking about gaming or need help, contact us.

Minor Protection

add7 strictly follows a 21+ age policy. An identity verification process is carried out at registration. If you have children or teenagers in your household, you are advised to use parental control software on your devices.

add7 is only for individuals aged 21 and above. Minors using the gaming platform is legally prohibited and ethically unacceptable.

How to Use the Safety Tools

Using the responsible gaming tools on add7 is very straightforward. Just follow the steps below to set your own gaming limits.

  1. 1

    Log in to your account

    Go to the add7 Login page and enter your username and password to access your account.

  2. 2

    Open Account Settings

    Click on your profile icon at the top right of the dashboard and go to the "Responsible Gaming" menu.

  3. 3

    Set your preferred limits

    Deposit limit, time-out or self-exclusion — set whichever limit suits your needs.

  4. 4

    Confirm

    Save your changes. Reducing a limit takes effect immediately. For increasing a limit, there may be a waiting period of 24 to 72 hours.

  5. 5

    Contact us if you need help

    If you have trouble making changes yourself, contact us via live chat — our team will help you entirely in Bengali.

Responsible Gaming Guidelines

To have an enjoyable experience on add7, always keep the following in mind:

  • Gaming is for entertainment — not a reliable way to earn money
  • Only use money that you can afford to lose without affecting your daily life
  • Set a time and budget limit for yourself before playing
  • Avoid the tendency to place more bets to try to recover lost money
  • Take a break from playing when you are feeling stressed, sad or angry
  • Do not game under the influence of alcohol or drugs
  • Never let gaming replace time with family, friends or work
  • Take regular breaks and review your gaming history

Recognise the Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, it is time to seek help.

Financial Problems

Debt is increasing due to gaming, you are unable to pay bills, or you are struggling to cover essential household expenses.

Relationship Strain

You are having conflicts with family or friends over gaming. You are hiding your gaming or lying about it.

Loss of Control

You want to stop but cannot. You are repeatedly breaking promises. You feel restless or anxious when you are not gaming.

Impact on Work and Studies

You are unable to concentrate at work or on your studies because of gaming, sleep has reduced, or your daily routine has broken down.

Remember: Problem gaming is a mental health issue, and there is nothing to be ashamed of. Asking for help is the courageous step. You can speak to us confidentially through add7's live chat support or by email.

Reach Out for Help

Live Chat Support

Our Bengali live chat support is available 24 hours a day, 7 days a week. Speak directly about your gaming concerns — our trained team is here for you.

Email Support

Email us at your convenience: [email protected] — we will respond to your message promptly and confidentially.

Account Self-Management

You can log in to your add7 account directly and manage deposit limits, time-out or self-exclusion yourself at any time.

Important: If you or someone you know is suffering from a serious gaming addiction, it is advised to seek help from a professional mental health specialist. The national mental health helpline or local social services organisations can provide support in this area.

Responsible Gaming FAQ

Log in to your add7 account, then go to the "Responsible Gaming" section in Account Settings. There you can set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately. If you have any issues, contact our 24/7 live chat support.

Your account cannot be reactivated until the self-exclusion period has ended. It is not possible to lift the exclusion before the set period — this is intentionally designed so you can take a genuine break. For permanent self-exclusion, the account is closed for good.

Yes. add7 strictly follows a 21+ age policy. An age verification process is carried out at registration. If a minor attempts to open an account and is detected, the account will be closed immediately. Parents are advised to use parental control software on their devices.

Time-out is a short-term break — typically from 24 hours to 30 days. It is suitable for a temporary rest. Self-exclusion, on the other hand, is a long-term or permanent measure — allowing you to close your account from 6 months up to permanently. If you feel gaming is becoming a serious problem, choosing self-exclusion is the better option.

Yes. add7 automatically monitors the gaming activity of all members. If an unusual or concerning gaming pattern is noticed on an account, our support team may reach out to that member. This is for member protection — not for any marketing purpose.

You can request to increase a deposit limit, but it does not take effect immediately. There is a waiting period before a limit increase is applied — this waiting period is intentionally in place so you can reconsider before the decision is made. Reducing a limit always takes effect immediately.

Play responsibly and enjoy

Cricket betting, slots or live casino on add7 — enjoy it all safely and responsibly. Check our FAQ to learn more or start gaming now.

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